Who we are
Our website address https://www.tenutalecasette.com and its online reservation system concerns the booking of short overnight stays at the property called Tenuta Le Casette, owned by Mrs. Simona Toma, a property structured in N. 6 small apartments in Ugento, Salento, Italy. The website is configured as a system of promotion of the real estate unit that is rented according to the modality of short rent agreements ( for the purpose of holidays) between individuals.
What personal data we collect, how and why we collect it
The images uploaded on the site belong to the property Tenuta Le Casette.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Our website’s administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Our site is equipped with SSL Certificate, or https protocol and allows connections protected from a Web server to a browser and is registered on Italian hosting Aruba certified with antispam services and data protection on the server.
For any information, request contact us directly at the email address of the contact section.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Billing address: we’ll ask you to enter this so we can, for instance, save your order, and send you the invoice!
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password, while the payment data by credit / debit card are processed by the Paypal service.
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and billing addresses.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.